RETURN AND REFUND POLICY

We will let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Refunds will be issued to your original payment card.

If you have received the wrong order, then email us immediately at sales@cactusplantsusa.com, no later than 24 hours after delivery. We will investigate the matter and resolve it accordingly.

If you have received a  damaged product then please contact us immediately, within 24-48 hours, by emailing us at sales@cactusplantsusa.com, and we will look into the matter for you immediately.